Return Method
At Kodatrip, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return if:
- The item is defective or damaged
- You received the wrong product
- The product is unused and in original packaging
2. Return Timeframe
Return requests must be made within 14 days of receiving your order.
3. Non-Returnable Items
Certain items cannot be returned, including:
- Used or damaged products caused by misuse
- Clearance or final sale items (if applicable)
4. Refund Process
Once we receive and inspect your returned item:
- You will be notified of approval or rejection
- Approved refunds will be processed within 5–10 business days
- Refunds are issued to your original payment method
5. Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us.
6. Return Shipping
Customers may be responsible for return shipping costs unless the product is defective or incorrect.
7. Contact Us
For any return or refund inquiries: